Last updated: 25 September 2026
Approved refunds are processed via Razorpay and typically reflect within 5–7 business days.
Digital products
Every plan sold on this site — Basic Detail, Plan 1, Plan 2, Plan 3, or any other plan an idea offers — is a digital product: online content that you open in your account, together with downloadable files (PDF or Excel) where the plan includes them. Nothing is shipped physically. Because digital content can be viewed, downloaded and copied instantly, we generally do not offer refunds once a plan has been delivered to you, except as described below.
When a plan counts as delivered
A plan is delivered when it appears under My Purchases in your account after your payment is confirmed. Its on-site content and any attached files become available there according to the plan you bought (see Delivery Information). Ready-made plans appear as soon as your payment is confirmed. A personalised plan first asks you for a short requirements form and appears in My Purchases once it has been prepared.
Cancellation
- Before you pay: you can cancel at any time by closing the payment window — nothing is charged. If a payment is not completed, no order is created.
- After payment, before delivery: an order can be cancelled only until the plan has been delivered. Ready-made plans are delivered as soon as payment is confirmed, so they generally cannot be cancelled after a successful payment — the refund cases below still apply. A personalised plan that has not yet been delivered can be cancelled by emailing us, and we will review the request as described under "How to request a refund".
- After delivery or access: once a plan has been delivered — including once you have opened it or downloaded any of its files — the order can no longer be cancelled, and refunds are limited to the cases listed below.
- How to request a cancellation: email us (see our Contact page) with your payment ID, the idea code and the plan you bought, and say that you want to cancel. We aim to respond within 2 business days.
When you're entitled to a refund
- Non-delivery: if you paid for a ready-made plan and it has not appeared in My Purchases within 24 hours of your payment, you're entitled to a full refund. Contact us with your payment ID and we'll refund you within 5–7 business days, or make the plan available to you — your choice. If you paid for a personalised plan and have not received it yet, contact us with your payment ID and we will tell you where it stands.
- Wrong or duplicate charge: if you were charged more than once for the same order, or charged the wrong amount, we'll refund the difference immediately once verified.
- Materially different content: if the delivered plan is substantively different from what was described on the idea's page at the time of purchase, contact us within 7 days of delivery for a review.
When refunds are not available
Once a plan has been successfully delivered as described, we don't offer refunds simply because you changed your mind, found the content too basic or too advanced for your needs, or decided not to pursue the business idea. We encourage you to read the free hook and summary on each idea's page carefully before purchasing a paid plan.
How to request a refund
Email us (see our Contact page) with your payment ID, the idea code you purchased, and the reason for your request. We aim to respond within 2 business days.
Processing time
Approved refunds are processed via Razorpay back to your original payment method and typically reflect in your account within 5–7 business days, depending on your bank.